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href="/Catalog/429/incaltaminte">Încălţăminte</a></li><li><a href="/Catalog/430/sneakersi">Sneakerși</a></li><li><a href="/Catalog/431/pantofi">Pantofi</a></li><li><a href="/Catalog/432/papuci">Papuci</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title"><a href="/Catalog/433/imbracaminte">Îmbrăcăminte</a></li><li><a href="/Catalog/434/tricouri-si-maiouri">Tricouri și maiouri</a></li><li><a href="/Catalog/435/hanorace-pulovere">Hanorace & Pulovere</a></li><li><a href="/Catalog/436/pantaloni">Pantaloni</a></li><li><a href="/Catalog/442/jachete-paltoane">Jachete & Paltoane</a></li><li><a href="/Catalog/443/costume-de-baie">Costume de baie</a></li><li><a href="/Catalog/510/camasi">Cămăși</a></li><li><a href="/Catalog/522/pantaloni-de-trening">Pantaloni de trening</a></li><li><a href="/Catalog/531/vesta">Vestă</a></li><li><a href="/Catalog/529/pantaloni-scurti">Pantaloni scurți</a></li></ul><div class="megamenu-list list-col-3"><div class="brands-title">Branduri preferate</div><div id="brands-menu420" class="brands-menu"><ul><li><a href="/Catalog/420/barbati?v=201"><img data-src="https://shoesindustries.com/assets/1/converse1.png" alt="Converse" /></a></li><li><a href="/Catalog/420/barbati?v=202"><img data-src="https://shoesindustries.com/assets/1/puma1.png" alt="Puma" /></a></li><li><a href="/Catalog/420/barbati?v=203"><img data-src="https://shoesindustries.com/assets/1/newbalance1.png" alt="New Balance" /></a></li><li><a href="/Catalog/420/barbati?v=205"><img data-src="https://shoesindustries.com/assets/1/fullhardy1.png" alt="Fullhardy" /></a></li><li><a href="/Catalog/420/barbati?v=206"><img data-src="https://shoesindustries.com/assets/1/zapatos1.png" alt="Zapatos" /></a></li><li><a href="/Catalog/420/barbati?v=207"><img data-src="https://shoesindustries.com/assets/1/newera1.png" alt="New Era" /></a></li><li><a href="/Catalog/420/barbati?v=209"><img data-src="https://shoesindustries.com/assets/1/drmartens1.png" alt="Dr.Martens" /></a></li><li><a href="/Catalog/420/barbati?v=210"><img data-src="https://shoesindustries.com/assets/loga/tnf.png" alt="The North Face" /></a></li><li><a href="/Catalog/420/barbati?v=215"><img data-src="https://shoesindustries.com/assets/1/rains1.png" alt="Rains" /></a></li><li><a href="/Catalog/420/barbati?v=217"><img data-src="https://shoesindustries.com/assets/1/carhartt1.png" alt="Carhartt WIP" /></a></li><li><a href="/Catalog/420/barbati?v=218"><img data-src="https://shoesindustries.com/assets/1/sneaky1.png" alt="Sneaky" /></a></li><li><a href="/Catalog/420/barbati?v=222"><img data-src="https://shoesindustries.com/assets/1/shoesindustries1.png" alt="Shoes Industries" /></a></li><li><a href="/Catalog/420/barbati?v=229"><img data-src="https://shoesindustries.com/assets/1/huf1.png" alt="Huf" /></a></li><li><a href="/Catalog/420/barbati?v=230"><img data-src="https://shoesindustries.com/assets/1/market1.png" alt="Chinatown Market" /></a></li><li><a href="/Catalog/420/barbati?v=237"><img data-src="https://shoesindustries.com/assets/1/on1.png" alt="On" /></a></li><li><a href="/Catalog/420/barbati?v=251"><img data-src="https://shoesindustries.com/assets/1/komono1.png" alt="Komono" /></a></li><li><a href="/Catalog/420/barbati?v=252"><img data-src="https://shoesindustries.com/assets/1/cariuma1.png" alt="Cariuma" /></a></li><li><a href="/Catalog/420/barbati?v=256"><img data-src="https://shoesindustries.com/assets/1/Lundhags.png" alt="Lundhags" /></a></li><li><a href="/Catalog/420/barbati?v=257"><img data-src="https://shoesindustries.com/assets/1/D.Franklin.png" alt="D.Franklin" /></a></li><li><a href="/Catalog/420/barbati?v=258"><img data-src="https://shoesindustries.com/gallery/logo-brand/primitive1.webp" alt="Primitive" /></a></li></ul></div></div></div></div><i class="expnd store-icon-plus"></i></li><li><a class="expander" href="/Catalog/421/femei"><i class="mi mi-female"></i><span>Femei</span></a><div class="megamenu-panel"><div class="megamenu-lists"><ul class="megamenu-list list-col-3"><li class="megamenu-list-title"><a href="/Catalog/438/incaltaminte">Încălţăminte</a></li><li><a href="/Catalog/439/sneakersi">Sneakerși</a></li><li><a href="/Catalog/440/pantofi">Pantofi</a></li><li><a href="/Catalog/441/papuci">Papuci</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title"><a href="/Catalog/437/imbracaminte">Îmbrăcăminte</a></li><li><a href="/Catalog/532/vesta">Vestă</a></li><li><a href="/Catalog/528/pantaloni-de-trening">Pantaloni de trening</a></li><li><a href="/Catalog/446/tricouri-si-maiouri">Tricouri și maiouri</a></li><li><a href="/Catalog/447/hanorace-pulovere">Hanorace & Pulovere</a></li><li><a href="/Catalog/448/pantaloni">Pantaloni</a></li><li><a href="/Catalog/449/jachete-paltoane">Jachete & Paltoane</a></li><li><a href="/Catalog/530/pantaloni-scurti">Pantaloni scurți</a></li></ul><div class="megamenu-list list-col-3"><div class="brands-title">Branduri preferate</div><div id="brands-menu421" class="brands-menu"><ul><li><a href="/Catalog/421/femei?v=201"><img data-src="https://shoesindustries.com/assets/1/converse1.png" alt="Converse" /></a></li><li><a href="/Catalog/421/femei?v=202"><img data-src="https://shoesindustries.com/assets/1/puma1.png" alt="Puma" /></a></li><li><a href="/Catalog/421/femei?v=203"><img data-src="https://shoesindustries.com/assets/1/newbalance1.png" alt="New Balance" /></a></li><li><a href="/Catalog/421/femei?v=205"><img data-src="https://shoesindustries.com/assets/1/fullhardy1.png" alt="Fullhardy" /></a></li><li><a href="/Catalog/421/femei?v=206"><img data-src="https://shoesindustries.com/assets/1/zapatos1.png" alt="Zapatos" /></a></li><li><a href="/Catalog/421/femei?v=207"><img data-src="https://shoesindustries.com/assets/1/newera1.png" alt="New Era" /></a></li><li><a href="/Catalog/421/femei?v=209"><img data-src="https://shoesindustries.com/assets/1/drmartens1.png" alt="Dr.Martens" /></a></li><li><a href="/Catalog/421/femei?v=210"><img data-src="https://shoesindustries.com/assets/loga/tnf.png" alt="The North Face" /></a></li><li><a href="/Catalog/421/femei?v=215"><img data-src="https://shoesindustries.com/assets/1/rains1.png" alt="Rains" /></a></li><li><a href="/Catalog/421/femei?v=217"><img data-src="https://shoesindustries.com/assets/1/carhartt1.png" alt="Carhartt WIP" /></a></li><li><a href="/Catalog/421/femei?v=218"><img data-src="https://shoesindustries.com/assets/1/sneaky1.png" alt="Sneaky" /></a></li><li><a href="/Catalog/421/femei?v=222"><img data-src="https://shoesindustries.com/assets/1/shoesindustries1.png" alt="Shoes Industries" /></a></li><li><a href="/Catalog/421/femei?v=225"><img data-src="https://shoesindustries.com/assets/1/champion1.png" alt="Champion" /></a></li><li><a href="/Catalog/421/femei?v=237"><img data-src="https://shoesindustries.com/assets/1/on1.png" alt="On" /></a></li><li><a href="/Catalog/421/femei?v=251"><img data-src="https://shoesindustries.com/assets/1/komono1.png" alt="Komono" /></a></li><li><a href="/Catalog/421/femei?v=252"><img data-src="https://shoesindustries.com/assets/1/cariuma1.png" alt="Cariuma" /></a></li><li><a href="/Catalog/421/femei?v=256"><img data-src="https://shoesindustries.com/assets/1/Lundhags.png" alt="Lundhags" /></a></li><li><a href="/Catalog/421/femei?v=257"><img data-src="https://shoesindustries.com/assets/1/D.Franklin.png" alt="D.Franklin" /></a></li></ul></div></div></div></div><i class="expnd store-icon-plus"></i></li><li><a class="expander" href="/Catalog/422/accesorii"><i class="mi mi-cap"></i><span>Accesorii</span></a><div class="megamenu-panel"><div class="megamenu-lists"><ul class="megamenu-list list-col-2"><li class="megamenu-list-title"><a href="/Catalog/494/accesorii">Accesorii</a></li><li><a href="/Catalog/504/esarfe">Eșarfe</a></li><li><a href="/Catalog/507/manusi">Mănuși</a></li><li><a href="/Catalog/509/palarii">Pălării</a></li><li><a href="/Catalog/490/ingrijirea-pantofilor">Îngrijirea pantofilor</a></li><li><a href="/Catalog/476/genti-si-rucsacuri">Genți și rucsacuri</a></li><li><a href="/Catalog/472/capace-si-capace">Capace și capace</a></li><li><a href="/Catalog/477/ochelari-de-soare">OCHELARI DE SOARE</a></li><li><a href="/Catalog/474/curele">Curele</a></li><li><a href="/Catalog/473/sosete">Șosete</a></li><li><a href="/Catalog/496/genti-de-sold">Genți de șold</a></li><li><a href="/Catalog/527/accesorii">Accesorii</a></li></ul><div class="megamenu-list list-col-2"><div class="brands-title">Branduri preferate</div><div id="brands-menu422" class="brands-menu"><ul><li><a href="/Catalog/422/accesorii?v=202"><img data-src="https://shoesindustries.com/assets/1/puma1.png" alt="Puma" /></a></li><li><a href="/Catalog/422/accesorii?v=205"><img data-src="https://shoesindustries.com/assets/1/fullhardy1.png" alt="Fullhardy" /></a></li><li><a href="/Catalog/422/accesorii?v=206"><img data-src="https://shoesindustries.com/assets/1/zapatos1.png" alt="Zapatos" /></a></li><li><a href="/Catalog/422/accesorii?v=207"><img data-src="https://shoesindustries.com/assets/1/newera1.png" alt="New Era" /></a></li><li><a href="/Catalog/422/accesorii?v=210"><img data-src="https://shoesindustries.com/assets/loga/tnf.png" alt="The North Face" /></a></li><li><a href="/Catalog/422/accesorii?v=215"><img data-src="https://shoesindustries.com/assets/1/rains1.png" alt="Rains" /></a></li><li><a href="/Catalog/422/accesorii?v=217"><img data-src="https://shoesindustries.com/assets/1/carhartt1.png" alt="Carhartt WIP" /></a></li><li><a href="/Catalog/422/accesorii?v=218"><img data-src="https://shoesindustries.com/assets/1/sneaky1.png" alt="Sneaky" /></a></li><li><a href="/Catalog/422/accesorii?v=222"><img data-src="https://shoesindustries.com/assets/1/shoesindustries1.png" alt="Shoes Industries" /></a></li><li><a href="/Catalog/422/accesorii?v=229"><img data-src="https://shoesindustries.com/assets/1/huf1.png" alt="Huf" /></a></li><li><a href="/Catalog/422/accesorii?v=237"><img data-src="https://shoesindustries.com/assets/1/on1.png" alt="On" /></a></li><li><a href="/Catalog/422/accesorii?v=251"><img data-src="https://shoesindustries.com/assets/1/komono1.png" alt="Komono" /></a></li><li><a href="/Catalog/422/accesorii?v=252"><img data-src="https://shoesindustries.com/assets/1/cariuma1.png" alt="Cariuma" /></a></li><li><a href="/Catalog/422/accesorii?v=253"><img data-src="https://shoesindustries.com/assets/1/JM1.png" alt="Jason Markk" /></a></li><li><a href="/Catalog/422/accesorii?v=254"><img data-src="https://shoesindustries.com/assets/1/capslab.png" alt="Capslab" /></a></li><li><a href="/Catalog/422/accesorii?v=255"><img data-src="https://shoesindustries.com/assets/1/goorinbros.png" alt="Goorin Bros" /></a></li><li><a href="/Catalog/422/accesorii?v=256"><img data-src="https://shoesindustries.com/assets/1/Lundhags.png" alt="Lundhags" /></a></li><li><a href="/Catalog/422/accesorii?v=257"><img data-src="https://shoesindustries.com/assets/1/D.Franklin.png" alt="D.Franklin" /></a></li></ul></div></div></div></div><i class="expnd store-icon-plus"></i></li><li><a class="expander" href="/Catalog/415/branduri"><i class="mi mi-star"></i><span>Branduri</span></a><div class="megamenu-panel"><div class="megamenu-lists"><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">A-D</li><li><a href="/v/254/">Capslab</a></li><li><a href="/v/217/carhartt-wip">Carhartt WIP</a></li><li><a href="/v/252/">Cariuma</a></li><li><a href="/v/201/converse">Converse</a></li><li><a href="/v/257/">D.Franklin</a></li><li><a href="/v/209/dr-martens">Dr.Martens</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">E-H</li><li><a href="/v/205/fullhardy">Fullhardy</a></li><li><a href="/v/255/">Goorin Bros.</a></li><li><a href="/v/229/huf">HUF</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">I-L</li><li><a href="/v/253/">Jason Markk</a></li><li><a href="/v/251/">Komono</a></li><li><a href="/v/256/">Lundhags</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">M-P</li><li><a href="/v/203/new-balance">New Balance</a></li><li><a href="/v/237/">On</a></li><li><a href="/v/207/new-era">New Era</a></li><li><a href="/v/258/">Primitive</a></li><li><a href="/v/202/puma">Puma</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">Q-T</li><li><a href="/v/215/rains">Rains</a></li><li><a href="/v/218/sneaky">Sneaky</a></li><li><a href="/v/210/the-north-face">The North Face</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range">U-Z</li><li><a href="/v/213/vans">Vans</a></li><li><a href="/v/206/zapatos">Zapatos</a></li></ul></div></div><i class="expnd store-icon-plus"></i></li><li><a class="expander" href="/shopall?z=1"><i class="mi mi-percent"></i><span>Reduceri</span></a><div class="megamenu-panel"><div class="megamenu-lists"><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range"><a href="/shopall?z=1">Reduceri după valoare</a></li></li><li><a href="/shopall?z=1">Toate</a></li><li><a href="/shopall?z=10">Reduceri de la 10%</a></li><li><a href="/shopall?z=30">Reduceri de la 30%</a></li><li><a href="/shopall?z=50">Reduceri de la 50%</a></li><li class="megamenu-list-title megamenu-list-title-range"><a href="/shopall?z=321">Reduceri speciale</a></li></li><li><a href="/shopall?z=321">Oferte speciale</a></li></ul><ul class="megamenu-list list-col-3"><li class="megamenu-list-title megamenu-list-title-range"><a href="#">Pe categorii</a></li><li><a href="/Catalog/420/barbati?z=1">Bărbați</a></li><li><a href="/Catalog/421/femei?z=1">Femei</a></li><li><a href="/Catalog/422/accesorii?z=1">Accesorii</a></li></ul><div class="megamenu-list list-col-3"><div class="brands-title">Reduceri după marcă</div><div id="brands-menu416" class="brands-menu"><ul><li><a href="/shopall?v=237&z=1"><img data-src="https://shoesindustries.com/assets/1/on1.png" alt="On" /></a></li><li><a href="/shopall?v=217&z=1"><img data-src="https://shoesindustries.com/assets/1/carhartt1.png" alt="Carhartt WIP" /></a></li><li><a href="/shopall?v=209&z=1"><img data-src="https://shoesindustries.com/assets/1/drmartens1.png" alt="Dr.Martens" /></a></li><li><a href="/shopall?v=201&z=1"><img data-src="https://shoesindustries.com/assets/1/converse1.png" alt="Converse" /></a></li><li><a href="/shopall?v=202&z=1"><img data-src="https://shoesindustries.com/assets/1/puma1.png" alt="Puma" /></a></li><li><a href="/shopall?v=229&z=1"><img data-src="https://shoesindustries.com/assets/1/huf1.png" alt="Huf" /></a></li><li><a href="/shopall?v=207&z=1"><img data-src="https://shoesindustries.com/assets/1/newera1.png" alt="New Era" /></a></li><li><a href="/shopall?v=210&z=1"><img data-src="https://shoesindustries.com/assets/loga/tnf.png" alt="The North Face" /></a></li><li><a href="/shopall?v=203&z=1"><img data-src="https://shoesindustries.com/assets/1/newbalance1.png" alt="New Balance" /></a></li><li><a href="/shopall?v=251&z=1"><img data-src="https://shoesindustries.com/assets/1/komono1.png" alt="Komono" /></a></li><li><a href="/shopall?v=252&z=1"><img data-src="https://shoesindustries.com/assets/1/cariuma1.png" alt="Cariuma" /></a></li><li><a href="/shopall?v=253&z=1"><img data-src="https://shoesindustries.com/assets/1/JM1.png" alt="Jason Markk" /></a></li><li><a href="/shopall?v=254&z=1"><img data-src="https://shoesindustries.com/assets/1/capslab.png" alt="Capslab" /></a></li><li><a href="/shopall?v=255&z=1"><img data-src="https://shoesindustries.com/assets/1/goorinbros.png" alt="Goorin Bros" /></a></li><li><a href="/shopall?v=256&z=1"><img data-src="https://shoesindustries.com/assets/1/Lundhags.png" alt="Lundhags" /></a></li><li><a href="/shopall?v=257&z=1"><img data-src="https://shoesindustries.com/assets/1/D.Franklin.png" alt="D.Franklin" /></a></li><li><a href="/shopall?v=258&z=1"><img data-src="https://shoesindustries.com/gallery/logo-brand/primitive1.webp" alt="Primitive" /></a></li><li><a href="/shopall?v=205&z=1"><img data-src="https://shoesindustries.com/assets/1/fullhardy1.png" alt="Fullhardy" /></a></li><li><a href="/shopall?v=206&z=1"><img data-src="https://shoesindustries.com/assets/1/zapatos1.png" alt="Zapatos" /></a></li><li><a href="/shopall?v=215&z=1"><img data-src="https://shoesindustries.com/assets/1/rains1.png" alt="Rains" /></a></li><li><a href="/shopall?v=196&z=1"><img data-src="https://shoesindustries.com/assets/1/arkk1.png" alt="ARKK Copenhagen" /></a></li><li><a href="/shopall?v=230&z=1"><img data-src="https://shoesindustries.com/assets/1/market1.png" alt="Chinatown Market" /></a></li><li><a href="/shopall?v=233&z=1"><img data-src="https://shoesindustries.com/assets/loga-znacky/adidas_logo.png" alt="Adidas Originals" /></a></li><li><a href="/shopall?v=218&z=1"><img data-src="https://shoesindustries.com/assets/1/sneaky1.png" alt="Sneaky" /></a></li><li><a href="/shopall?v=222&z=1"><img data-src="https://shoesindustries.com/assets/1/shoesindustries1.png" alt="Shoes Industries" /></a></li><li><a href="/shopall?v=225&z=1"><img data-src="https://shoesindustries.com/assets/1/champion1.png" alt="Champion" /></a></li></ul></div></div></div></div><i class="expnd store-icon-plus"></i></li><li><a class="" href="/Catalog/542/pentru-copii"><span>Pentru copii</span></a></li> </ul> <div Class="m-stranky d-md-none"> <div Class="fw-bolder mb-2">Cumpărături</div> <a class="first" href="/ShippingPayment">Transport și plată</a><a class="first" href="/cashback">Cashback</a><a class="first" href="/Return">Returnarea mărfurilor</a><a class="first" href="/Claim">Reclamatii</a><a class="first" href="/contact">Contact</a><a class="first" href="/Tag/despre-noi">Despre noi</a> </div> </div> </nav> </div> </div> </header> <div Class="body-content "> <div class="contact-page"> <div class="container"> <div class="page-header"> <h1>Suport clienți</h1> </div> <div class="sb sc"> <div class="container-fluid container-margin contact"> <div class="row contact-layout"> <div class="col-12 col-lg-4 col-xl-3"> <aside class="contact-help-sidebar"> <div class="contact-left-ai-slot"></div> <div class="contact-left-availability"> <div class="contact-left-availability-title"> <span class="contact-left-panel-icon contact-left-panel-icon-contact"> <span class="store-icon-phone-solid"></span> </span> <span>contact</span> </div> <div class="contact-left-availability-row contact-left-time"> <div><strong>Luni - Vineri</strong> <span>8:00 - 16:00</span></div> </div> <div class="contact-left-availability-divider"></div> <div class="contact-left-availability-row contact-left-email"><span class="contact-left-panel-icon contact-left-panel-icon-email"> <span class="store-icon-envelope"></span> </span> <div><strong>E-mail</strong> <a href="mailto:info@shiesindustries.com">info@shiesindustries.com</a></div> </div> <div class="contact-left-actions"><a class="btn contact-left-action-btn contact-left-action-whatsapp" href="https://api.whatsapp.com/send?phone=0948492549" target="_blank"> <span class="store-icon-whatsappx"></span> <strong>WhatsApp</strong> </a></div> </div> <div class="contact-help-search"> <select class="form-control" id="najdihelp" name="najdihelp"></select> </div> <div class="contact-help-card"> <div class="contact-help-title"> <span class="mi mi-informations"></span> <span>Centrul ajutorului</span> </div> <div class="help-menu contact-help-menu"> <a class="" href="/Contact/1/comenzii#helps"> <span class="mi mi-fast-delivery"></span> <span>Comenzii</span> </a> <a class="" href="/Contact/2/transport#helps"> <span class="mi mi-van"></span> <span>Transport </span> </a> <a class="" href="/Contact/3/platii#helps"> <span class="mi mi-wallet"></span> <span>Plății </span> </a> <a class="" href="/Contact/4/returul-marfei#helps"> <span class="mi mi-delivery-box"></span> <span>Returul marfei </span> </a> <a class="" href="/Contact/5/reclamatie#helps"> <span class="mi mi-contract"></span> <span>Reclamație </span> </a> <a class="" href="/Contact/6/companie#helps"> <span class="mi mi-hostel"></span> <span>Companie </span> </a> <a class="" href="/Contact/7/cuponuri-reducere#helps"> <span class="mi mi mi-sales "></span> <span>Cuponuri reducere </span> </a> </div> </div> </aside> </div> <div class="col-12 col-lg-8 col-xl-9"> <div class="contact-right"> <section class="contact-hero"> <div class="contact-hero-text"> <h2>Cum te putem ajuta?</h2> <p>Nu ai reușit să găsești răspuns în Centrul nostru a ajutorului? Sau vrei să ne contactezi pentru alceva?</p> <div class="contact-quick-actions"> <a class="contact-quick-card contact-quick-card-ai" href="/ai" type="button"> <span class="contact-quick-icon contact-quick-ai"> <span class="store-icon-messagex"></span> </span> <strong>Ajutor AI rapid</strong> <small>Fără așteptare </small> </a> <a class="contact-quick-card" href="/Order/Status"> <span class="contact-quick-icon contact-quick-order"> <span class="store-icon-info-1"></span> </span> <strong>Status comandă</strong> <small>Verifică</small> </a> <a class="contact-quick-card" href="/return"> <span class="contact-quick-icon contact-quick-return"> <span class="store-icon-return"></span> </span> <strong>Returnarea mărfurilor</strong> <small>Cum se procedează?</small> </a> <a class="contact-quick-card" href="/claim"> <span class="contact-quick-icon contact-quick-claim"> <span class="store-icon-return-1"></span> </span> <strong>Reclamație</strong> <small>Cum se procedează?</small> </a> </div> </div> <div class="contact-hero-visual"> <img src="/Content/klient/shoesindustries/images/contact_hero.webp" alt="Mobi AI" /> </div> </section> <div class="contact-right-grid"> <div class="contact-form-panel"> <div class="contact-form-heading"> <h3>Contactează-ne</h3> </div> <div class="contact-form"> <form action="/contact" method="post"><input name="__RequestVerificationToken" type="hidden" value="UbyfWQdwx1TfAVlQdliqviK06j4IcawXy7QWky-p9eVyp_xM-tdC7utb5PGpOas33dUtcZTvJ0D3wahFuV7mkd_wIZLyXrJTpFCwT_iEKtk1" /> <div class="validation-summary-valid" data-valmsg-summary="true"><ul><li style="display:none"></li> </ul></div> <div class="row contact-form-row"> <div class="col-12 col-md-6"> <div class="form-group contact-field required mb-3"> <label class="form-label" for="Meno">Numele și prenumele (numele companiei)</label> <input class="form-control" data-val="true" data-val-required="Acest câmp este obligatoriu." id="Meno" name="Meno" type="text" value="" /> <span class="field-validation-valid" data-valmsg-for="Meno" data-valmsg-replace="true"></span> </div> </div> <div class="col-12 col-md-6"> <div class="form-group contact-field required mb-3"> <label class="form-label" for="Mail">E-mail</label> <input class="form-control" data-val="true" data-val-email="Introduceți adresa de e-mail în formatul corect" data-val-required="Introduceți e-mail" id="Mail" name="Mail" type="text" value="" /> <span class="field-validation-valid" data-valmsg-for="Mail" data-valmsg-replace="true"></span> </div> </div> <div class="col-12"> <div class="form-group contact-field mb-3"> <label class="form-label" for="cislo_objednavky">Numărul comenzii</label> <input class="form-control" id="cislo_objednavky" name="cislo_objednavky" type="text" value="" /> <span class="field-validation-valid" data-valmsg-for="cislo_objednavky" data-valmsg-replace="true"></span> </div> </div> <div class="col-12"> <div class="form-group contact-field required mb-3"> <label class="form-label" for="Sprava">Mesaj</label> <textarea class="form-control" cols="3" data-val="true" data-val-required="The Mesaj field is required." id="Sprava" name="Sprava" rows="5"> </textarea> <span class="field-validation-valid" data-valmsg-for="Sprava" data-valmsg-replace="true"></span> </div> </div> <div class="col-12"> <div class="contact-form-footer"> <div class="contact-recaptcha"> <div class="g-recaptcha" data-sitekey="6LcYaFkmAAAAAPDsqpFI4ZHutTgPke3F71--wjjc"></div> </div> <div class="contact-submit-wrap"> <button type="submit" class="btn btn-success btn-lg contact-submit-btn"> <span>Trimite</span> <span>➜</span> </button> <div class="contact-safe-note"> <span class="mi mi-security"></span> </div> </div> </div> </div> </div> </form> </div> </div> <aside class="contact-info-column"> <div class="contact-info-card contact-office-card"> <div class="contact-showroom-head"><span class="contact-showroom-kicker">Magazin / Showroom</span> <strong class="contact-showroom-title">Shoes Industries</strong> <span class="contact-showroom-address">Michalská 6, 811 01 Bratislava</span></div> <div class="contact-showroom-phone"><span class="contact-showroom-phone-icon"> <span class="store-icon-phone-solid"></span> </span> <div class="contact-showroom-phone-content"><span class="contact-showroom-kicker">Contact pentru magazin</span> <a href="tel:+421910202200">+421 910 202 200</a> <span>Vă oferim consultanță în slovacă, cehă și engleză.</span></div> </div> <div class="contact-showroom-hours-wrap"><strong class="contact-showroom-hours-title">Program de deschidere</strong> <table class="contact-showroom-hours"> <tbody> <tr> <td>Luni până Vineri</td> <td>11:00 – 18:00</td> </tr> <tr> <td>Sâmbătă</td> <td>11:00 – 18:00</td> </tr> <tr> <td>Duminică</td> <td>11:00 – 18:00</td> </tr> </tbody> </table> </div> <div id="kontakt-carousel" class="splide contact-splide" aria-label="Galeria spațiului"> <div class="splide__track"> <ul class="splide__list"> <li class="splide__slide"><img src="https://shoesindustries.com/assets/priestor/1SNY01419.jpg" alt="Spațiul Shoes Industries" loading="lazy" height="260" /></li> <li class="splide__slide"><img src="https://shoesindustries.com/assets/priestor/2SNY01412.jpg" alt="Spațiul Shoes Industries" loading="lazy" height="260" /></li> <li class="splide__slide"><img src="https://shoesindustries.com/assets/priestor/3SNY01430.jpg" alt="Spațiul Shoes Industries" loading="lazy" height="260" /></li> <li class="splide__slide"><img src="https://shoesindustries.com/assets/priestor/4SNY01432.jpg" alt="Spațiul Shoes Industries" loading="lazy" height="260" /></li> <li class="splide__slide"><img src="https://shoesindustries.com/assets/priestor/5SNY01349.jpg" alt="Spațiul Shoes Industries" loading="lazy" height="260" /></li> <li class="splide__slide"><img src="https://shoesindustries.com/assets/priestor/6SNY01360.jpg" alt="Spațiul Shoes Industries" loading="lazy" height="260" /></li> <li class="splide__slide"><img src="https://shoesindustries.com/assets/priestor/7SNY01380.jpg" alt="Spațiul Shoes Industries" loading="lazy" height="260" /></li> <li class="splide__slide"><img src="https://shoesindustries.com/assets/priestor/8SNY01387.jpg" alt="Spațiul Shoes Industries" loading="lazy" height="260" /></li> <li class="splide__slide"><img src="https://shoesindustries.com/assets/priestor/_AA_8617.jpg" alt="Spațiul Shoes Industries" loading="lazy" height="260" /></li> </ul> </div> </div> </div> </aside> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="d-none"><div class="newsletter-container"> <div class="container h-100"> <div class="newsletter-banner newsletter-form"> <div class="row align-items-center h-100 g-0"> <div class="col-12 col-lg-5"> <div class="newsletter-banner__visual"> <img src="/content/klient/shoesindustries/images/newsletterbg.webp" alt="Newsletter" class="newsletter-banner__image" /> </div> </div> <div class="col-12 col-lg-7"> <div class="newsletter-banner__body"> <div class="newsletter-banner__title newsletter-title"> Abonați-vă la newsletter-ul nostru și beneficiați de o reducere de <span>50 lei</span> la prima comandă. </div> <div class="newsletter-banner__min-price newsletter-minimum-note"> <p>Valoarea minimă a comenzii: <strong>1.000 lei</strong> </p> </div> <div class="newsletter-banner__content"> <div class="form-group newsletter-banner__form"> <div class="newsletter-banner__input-wrap"> <span class="store-icon-envelope newsletter-banner__input-icon"></span> <input type="text" class="mail form-control" placeholder="E-mail" /> </div> <button class="btn btn-primary btn-odoslat newsletter-banner__button"> Trimite </button> <div class="alert d-none result newsletter-banner__alert"></div> </div> </div> </div> </div> </div> </div> </div> </div></div> <div id="footer"> <div class="container"> <div class="row"> <div Class="col-12 col-lg-3 footer__logo-col"> <a class="footer__logo" href="/"><img src="/Content/klient/shoesindustries/Images/store_logo.svg" alt="ShoesIndustries.ro"></a> <div Class="mt-4"> <strong>Informații de facturare: </strong><br>SHOES INDUSTRIES EU s.r.o. <br>Hany Ponickej 10B <br>84106 Bratislava <br>IČO: 50164783 <br>DIC: 2120257909 <br>IČ DPH: SK2120257909 </div> </div> <div Class="col-12 col-md-6 col-lg-2 footer-kontakt mt-4 mt-lg-0"> <div Class="footer-section-title">contact</div> <p><a href="mailto:info@shoesindustries.com">info@shoesindustries.com</a></p> <p class="footer-contact-us"><img src="/Content/klient/ShoesIndustries/images/envelope.svg"> <a href="/contact">Scrie-ne</a></p > <p> De luni până vineri: <br> Online <strong>11:00 - 18:00</strong> </p> <p> Sâmbătă și duminică: <br> Deconectat </p> </div> <div Class="col-12 col-md-6 col-lg-2 footer-menu mt-4 mt-lg-0"> <div Class="footer-section-title">Cumpărături</div> <a class="first" href="/ShippingPayment">Transport și plată</a><a class="first" href="/cashback">Cashback</a><a class="first" href="/Return">Returnarea mărfurilor</a><a class="first" href="/Claim">Reclamatii</a><a class="first" href="/contact">Contact</a><a class="first" href="/Tag/despre-noi">Despre noi</a> </div> <div Class="col-12 col-md-6 col-lg-2 footer-menu mt-4 mt-lg-0"> <div Class="footer-section-title">informație</div> <a class="first" href="/cookies">Cookie-urile dvs.</a><a class="first" href="/privacy-policy">Politică de Confidențialitate</a><a class="first" href="/complaints">Procedura de reclamație</a><a class="first" href="/general-terms">Termeni și condiții</a> </div> <div Class="col-12 col-md-6 col-lg-3 mt-4 mt-lg-0"> <div Class=""> <div class="app-menu mb-3"><div class="footer-section-title">Aplicatie de mobil</div><div class="d-flex align-items-center "><a href="https://play.google.com/store/apps/details?id=com.shoesindustries.app" class="me-2"><img src="/content/icons/google-play-icon.svg" alt="Google Play" /></a><a href="https://apps.apple.com/ro/app/shoes-industries/id1611380017?l=ro"><img src="/content/icons/apple-icon.svg" alt="App Store" /></a></div></div> <div class="soc-menu"><div class="footer-section-title">Alăturați-ne</div><div class="d-flex align-items-center"><a href="https://www.facebook.com/shoesindustries/" class="me-2"><i Class="store-icon-facebook"></i></a><a href="https://www.instagram.com/shoesindustries/" class="me-2"><i Class="store-icon-instagram"></i></a><a href="https://www.youtube.com/channel/UCkFCLj822JFJYnQK0G70pAg"><i Class="store-icon-youtube"></i></a></div></div> </div> </div> </div> </div> </div> <div class="footer-bottom"> <div class="container"> <div class="footer-bottom-inner"> <div class="footer-copy"> <span>© <strong>2026</strong> shoesindustries.ro. Toate drepturile rezervate.</span> </div> <div class="footer-payment-logos" aria-label="Dostupné platby"> <img src="/content/icons/payments/visa.svg" alt="Visa" loading="lazy" width="48" height="24" /> <img src="/content/icons/payments/master.svg" alt="Mastercard" loading="lazy" width="38" height="24" /> <img src="/content/icons/payments/PayPal_logo.svg" alt="PayPal" loading="lazy" width="70" height="24" /> <img src="/content/icons/payments/Google_Pay_logo.svg" alt="Google Pay" loading="lazy" width="62" height="24" /> <img src="/content/icons/payments/Apple_Pay_logo.svg" alt="Apple Pay" loading="lazy" width="58" height="24" /> <img src="/content/icons/payments/Revolut_logo.svg" alt="Revolut Pay" loading="lazy" width="62" height="24" /> <img src="/content/icons/payments/link.svg" alt="Link" loading="lazy" width="46" height="24" /> </div> <div class="footer-country"> <div class="dropup footer-country-dropdown"> <button class="footer-country-btn dropdown-toggle" type="button" id="footerCountryDropdown" data-bs-toggle="dropdown" aria-expanded="false"> <span class="footer-country-label">Magazine online</span> <span class="footer-country-current d-flex align-items-center"> <span class="footer-country-flag lang lang-ro"></span> <span class="footer-country-domain">ShoesIndustries.ro</span> </span> </button> <div class="dropdown-menu dropdown-menu-end footer-country-menu" aria-labelledby="footerCountryDropdown"> <a class="dropdown-item footer-country-item d-flex align-items-center@activeClass" href="https://ShoesIndustries.sk"> <span class="footer-country-flag lang lang-sk"></span> <span class="footer-country-domain">ShoesIndustries.sk</span> </a> <a class="dropdown-item footer-country-item d-flex align-items-center@activeClass" href="https://ShoesIndustries.cz"> <span class="footer-country-flag lang lang-cz"></span> <span class="footer-country-domain">ShoesIndustries.cz</span> </a> <a class="dropdown-item footer-country-item d-flex align-items-center@activeClass" href="https://ShoesIndustries.hu"> <span class="footer-country-flag lang lang-hu"></span> <span class="footer-country-domain">ShoesIndustries.hu</span> </a> <a class="dropdown-item footer-country-item d-flex align-items-center@activeClass" href="https://ShoesIndustries.ro"> <span class="footer-country-flag lang lang-ro"></span> <span class="footer-country-domain">ShoesIndustries.ro</span> </a> <a class="dropdown-item footer-country-item d-flex align-items-center@activeClass" href="https://ShoesIndustries.de"> <span class="footer-country-flag lang lang-de"></span> <span class="footer-country-domain">ShoesIndustries.de</span> </a> <a class="dropdown-item footer-country-item d-flex align-items-center@activeClass" href="https://ShoesIndustries.at"> <span class="footer-country-flag lang lang-at"></span> <span class="footer-country-domain">ShoesIndustries.at</span> </a> <a class="dropdown-item footer-country-item d-flex align-items-center@activeClass" href="https://ShoesIndustries.fr"> <span class="footer-country-flag lang lang-fr"></span> <span class="footer-country-domain">ShoesIndustries.fr</span> </a> <a class="dropdown-item footer-country-item d-flex align-items-center@activeClass" href="https://ShoesIndustries.it"> <span class="footer-country-flag lang lang-it"></span> <span class="footer-country-domain">ShoesIndustries.it</span> </a> <a class="dropdown-item footer-country-item d-flex align-items-center@activeClass" href="https://ShoesIndustries.es"> <span class="footer-country-flag lang lang-es"></span> <span class="footer-country-domain">ShoesIndustries.es</span> </a> <a class="dropdown-item footer-country-item d-flex align-items-center@activeClass" href="https://ShoesIndustries.hr"> <span class="footer-country-flag lang lang-hr"></span> <span class="footer-country-domain">ShoesIndustries.hr</span> </a> <a class="dropdown-item footer-country-item d-flex align-items-center@activeClass" href="https://ShoesIndustries.si"> <span class="footer-country-flag lang lang-si"></span> <span class="footer-country-domain">ShoesIndustries.si</span> </a> <a class="dropdown-item footer-country-item d-flex align-items-center@activeClass" href="https://ShoesIndustries.gr"> <span class="footer-country-flag lang lang-gr"></span> <span class="footer-country-domain">ShoesIndustries.gr</span> </a> <a class="dropdown-item footer-country-item d-flex align-items-center@activeClass" href="https://ShoesIndustries.com"> <span class="footer-country-flag lang lang-eu"></span> <span class="footer-country-domain">ShoesIndustries.com</span> </a> </div> </div> </div> </div> <div class="footer-created"> <a class="footer-created-badge" target="_blank" href="https://eurion.sk" aria-label="AI powered by Eurion"> <span class="footer-created-logo-wrap"> <img class="footer-created-logo" src="/content/eurion2_logo.svg" alt="Eurion" /> </span> <span class="footer-created-divider"></span> <span class="footer-created-text"> <span>AI powered by</span> <strong>Eurion</strong> </span> </a> </div> </div> </div> <div Class="modal fade" id="offerModal" tabindex="-1" role="dialog" aria-labelledby="offerModalLabel"> <div Class="modal-dialog" role="document"> <div Class="modal-wrapper"> <div class="modal-content"> <div class="modal-header"> <h4 class="modal-title fs-5">Reducere la prima achiziție</h4> <Button type="button" Class="close btn-close" data-bs-dismiss="modal" aria-label="Close"></Button> </div> <div Class="modal-body"></div> </div> </div> </div> </div> <script type="text/javascript"> var NewsletterOffer = 1; var isMobile = false; </script> <script src="/bundles/site?v=MN_9hFvw-bIs1mRFWb6LQxhQvEcgQ_v5uvbqgKE-Uec1"></script> <script src='https://www.google.com/recaptcha/api.js'></script> <script type="text/javascript"> $(document).ready(function () { var $aiBar = $('.ai-bar').first(); var $aiSlot = $('.contact-left-ai-slot').first(); if ($aiBar.length && $aiSlot.length) { $aiBar .detach() .addClass('contact-ai-bar') .appendTo($aiSlot); } $('#najdihelp').select2({ ajax: { dataType: 'json', type: 'POST', url: '/ajax/helpautocomplete', data: function (params) { return { q: params.term, lang: 'ro' }; }, results: function (data, page) { return { results: data }; }, cache: false }, minimumInputLength: 2, placeholder: "Caută", templateSelection: function (data) { return data.text; } }).on("change", function () { window.location.href = $(this).val(); }); new Splide('.contact-splide').mount(); }); </script> <Script type="text/javascript"> $(document).ready(function () { $(".btn-toggle-search").click(function (e) { $(".search-control").toggleClass("expand"); }); $(".btn-search").click(function (e) { e.preventDefault(); $(this).parent().parent().parent().toggleClass("expand"); }); var typed3 = new Typed('#typed3', { strings: ['Salut, bine ai venit în magazinul nostru online!', 'Sunt Mobi, asistentul tău AI.', 'Aveți nevoie de ajutor?', 'Vă ajut cu plăcere.'], typeSpeed: 50, backSpeed: 10, backDelay: 2500, startDelay: 1000, smartBackspace: true, loop: true }); //const intervalID = setInterval(switchbar, 5000); // function switchbar(a, b) { // var i1 = $(".switchbar .show"); // var i2 = $(".switchbar .hide"); // i1.hide(250).addClass("hide").removeClass("show"); // i2.show(250).addClass("show").removeClass("hide"); //} }); </Script> </body> </html>